Zoho Application Requirements - MIS
Assignment
VGSOM- Purvodaya event Registration/Feedback/Complaint form
Customer : Bharat Reddy Kunduru
Developer : Rahul Mali
Objective: To develop an online portal for event registration,
feedback and complaint form for Purvodaya event.
Student Registration
Form:
Students should be able to register for events in Purvodaya.
Registration Form should capture following details:
·
Name
·
Email
·
Mobile
·
College Name
·
Event of participation
On successful registration, student should receive email.
Student Inquiry
Form:
Students should be able to inquire about the events at
Purvodaya.
These inquiries need to be routed to respective event
coordinators.
An email need to be triggered to student with inquiry id after
submitting the inquiry form.
Student should be able to track the inquiry through an
inquiry id. (Or) Student should receive an email when the inquiry has been
responded by coordinators / organisers.
Student Feedback
form:
Students should have a provision to provide feedback and
suggestions for events in Purvodaya.
These feedbacks and suggestions need to be routed to
respective event coordinators or representatives.
Student Complaint
Form:
Students should have a provision to complaint with respect to
events and other issues or facilities at Purvodaya.
On submitting, student should receive acknowledgement of
complaint submission with a unique complaint ID. Student can use this complaint
id to track it for responses / actions taken.
Once student submits the complaint, it needs to be routed to
respective event coordinators / facilities team / administrator / help desk
teams depending on the complaint scope.
Student should receive an email when their complaint has been
responded by coordinators / organisers.
Student Access
level for View:
Students should not be given access to update the data in
views.
Administrator / Event Coordinators Functions:
Event
coordinators / organisers should respond to enquiries, complaints and take
actions on feedback/suggestions.
Coordinators
should have access to data views and be able to edit /update and respond.