Zoho Application Requirements - MIS Assignment

VGSOM- Purvodaya event Registration/Feedback/Complaint form

Customer : Bharat Reddy Kunduru

Developer : Rahul Mali

Objective:  To develop an online portal for event registration, feedback and complaint form for Purvodaya event.

Student Registration Form:

Students should be able to register for events in Purvodaya.

Registration Form should capture following details:

·       Name

·       Email

·       Mobile

·       College Name

·       Event of participation

On successful registration, student should receive email.

Student Inquiry Form:

Students should be able to inquire about the events at Purvodaya.

These inquiries need to be routed to respective event coordinators.

An email need to be triggered to student with inquiry id after submitting the inquiry form.

Student should be able to track the inquiry through an inquiry id. (Or) Student should receive an email when the inquiry has been responded by coordinators / organisers.

Student Feedback form:

Students should have a provision to provide feedback and suggestions for events in Purvodaya.

These feedbacks and suggestions need to be routed to respective event coordinators or representatives.

Student Complaint Form:

Students should have a provision to complaint with respect to events and other issues or facilities at Purvodaya.

On submitting, student should receive acknowledgement of complaint submission with a unique complaint ID. Student can use this complaint id to track it for responses / actions taken.

Once student submits the complaint, it needs to be routed to respective event coordinators / facilities team / administrator / help desk teams depending on the complaint scope.

Student should receive an email when their complaint has been responded by coordinators / organisers.

Student Access level for View:

Students should not be given access to update the data in views.

Administrator / Event Coordinators Functions:

Event coordinators / organisers should respond to enquiries, complaints and take actions on feedback/suggestions.

Coordinators should have access to data views and be able to edit /update and respond.